Privacy Policy & Terms of Use

1. Who we are

High Found Media ("we," "us," or "our") is a digital marketing agency based in Ohio. We operate the website highfoundmedia.com (the "Site"). This policy explains what information we collect when you visit or contact us, how we use it, and your rights. Questions? hello@highfoundmedia.com.

2. Information we collect

Information you provide: when you fill out the contact or audit form, we collect what you submit — first and last name, email, phone, business website, the service you're interested in, and any message you share.

Collected automatically: our host may log standard server data (IP address, browser, operating system, referring URLs, pages visited) for security, performance, and diagnostics — not advertising or tracking.

Third-party fonts: we load fonts from Fontshare (api.fontshare.com). Your browser's request may be logged by that provider under its own policy; we don't control or receive that data.

3. Cookies

We don't use advertising cookies, tracking pixels, or third-party analytics. We don't build advertising profiles or track you across other sites. No persistent marketing cookies are set by High Found Media.

4. How we use your information

• Respond to your inquiry or audit request
• Communicate with you about our services
• Schedule and conduct consultations
• Send follow-up information you've requested
• Improve our services and website based on feedback

We don't use your information for automated decision-making or profiling, and we comply with the federal CAN-SPAM Act in all email.

5. How we share your information

We do not sell, rent, or trade your personal information. We share it only with trusted service providers (e.g. email or form processing) acting on our behalf, when required by law, or as part of a business transfer — and we'll notify you before your information becomes subject to a different policy.

6. Data retention

We keep the information you submit for as long as reasonably necessary for the purpose it was collected — typically the duration of any business relationship plus a reasonable period thereafter. You may request deletion at any time (see Section 8).

7. Children's privacy

Our Site isn't directed to children under 13, and we don't knowingly collect their information. If you believe a child has submitted information, contact hello@highfoundmedia.com and we'll delete it promptly.

8. Your rights

• Access — request a copy of the information we hold about you
• Correction — ask us to fix inaccurate or incomplete information
• Deletion — request that we delete your information
• Opt-out — unsubscribe from marketing at any time

To exercise any of these, email hello@highfoundmedia.com. We respond within 30 days.

9. Security

We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, but we use commercially acceptable means to protect it.

10. Third-party links & changes

Our Site may link to third-party websites we don't control; review their policies before use. We may update this policy from time to time and will revise the date above when we do. Continued use of the Site after changes constitutes acceptance.

11. Contact

High Found Media
Email: hello@highfoundmedia.com
State of Ohio, United States

1. Acceptance of terms

By accessing or using highfoundmedia.com (the "Site"), you agree to be bound by these Terms of Use. If you don't agree, please don't use the Site. These Terms apply to all visitors and users.

2. About High Found Media

High Found Media is a digital marketing agency based in Ohio offering SEO, paid advertising, social media management, content marketing, web design, video editing, and analytics. Information on this Site is provided for general information and to describe our services. Nothing here is a binding service agreement; actual terms are set separately in a written agreement between us and the client.

3. Intellectual property

All content on this Site — text, graphics, logos, images, icons, and the overall design — is the property of High Found Media or its suppliers and is protected by U.S. and international copyright and trademark law. You may view and print pages for personal, non-commercial reference. You may not reproduce, distribute, modify, or use content commercially without our prior written consent.

4. Permitted use

You agree to use the Site only lawfully and not to:

• Violate applicable federal, state, or local law, including Ohio law
• Attempt unauthorized access to the Site or related systems
• Transmit unsolicited or unauthorized advertising
• Scrape or extract content with automated tools without written permission
• Impersonate any person or entity, or upload viruses or harmful code

5. Disclaimer of warranties

The Site and its content are provided "as is" and "as available" without warranties of any kind. Marketing results described or implied represent goals we work toward; individual results vary by industry, market, budget, and other factors. Nothing here guarantees specific business outcomes.

6. Limitation of liability

To the fullest extent permitted by law, High Found Media and its owners, employees, and agents aren't liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site. Our total liability for all claims shall not exceed one hundred dollars ($100.00). Some jurisdictions don't allow certain limitations, so these may not apply to you.

7. Indemnification

You agree to indemnify and hold harmless High Found Media and its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Site or violation of these Terms.

8. Ohio consumer protections

We operate in compliance with the Ohio Consumer Sales Practices Act (Ohio Revised Code Chapter 1345), which prohibits unfair, deceptive, or unconscionable practices in consumer transactions. If you believe we've acted inconsistently with these protections, contact hello@highfoundmedia.com so we can address it promptly.

9. Governing law & disputes

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law provisions. Any dispute shall be resolved exclusively in the state or federal courts located in Ohio, and you consent to personal jurisdiction there. We encourage you to contact us first at hello@highfoundmedia.com before pursuing formal action.

10. Changes & contact

We may update these Terms at any time; changes are posted here with an updated date, and continued use constitutes acceptance. Questions? High Found Media, hello@highfoundmedia.com, State of Ohio, United States.